Hospital Guidelines

Wellcare Medical Center > Hospital Guidelines

Hospital Guidelines

1. Introduction

  • Purpose: The purpose of these guidelines is to establish protocols and procedures that ensure the safety, efficiency, and quality of care in our hospital. These guidelines aim to maintain a professional, caring environment for patients, staff, and visitors.
  • Scope: These guidelines apply to all hospital staff, including physicians, nurses, technicians, administrative personnel, and visitors.

2. Admission and Discharge Procedures

  • Admission Protocol:
    • Patients must present valid identification and insurance information.
    • A thorough medical history and physical examination should be conducted on admission.
    • Emergency admissions must be reviewed by the attending physician.
  • Discharge Protocol:
    • Patients will be discharged only when they are medically stable.
    • Ensure all discharge instructions are provided to the patient and family.
    • Review follow-up appointments, prescriptions, and necessary home care instructions.

3. Infection Control Guidelines

  • Hand Hygiene:
    • All healthcare workers must wash their hands before and after patient contact.
    • Alcohol-based hand sanitizers should be used when soap and water are not available.
  • Personal Protective Equipment (PPE):
    • Healthcare workers must wear appropriate PPE, such as gloves, masks, gowns, and eye protection, based on the level of risk.
  • Isolation Precautions:
    • Standard, contact, droplet, or airborne precautions should be followed based on the patient’s condition and diagnosis.

4. Patient Safety and Care

  • Identification Protocol:
    • Always verify patient identification (e.g., wristband check) before administering any medication or treatment.
    • Double-check all prescriptions and treatment plans.
  • Emergency Protocols:
    • In case of a medical emergency, follow the hospital’s code blue (or relevant code) protocols.
    • Keep emergency equipment readily available and in working order.
  • Patient Privacy and Confidentiality:
    • Ensure patient data and medical records are protected at all times, in compliance with HIPAA and other privacy regulations.

5. Staff Responsibilities and Conduct

  • Professionalism:
    • All staff must treat patients, colleagues, and visitors with dignity, respect, and compassion.
    • Maintain professional behavior, including appropriate communication and adherence to the hospital’s dress code.
  • Training and Education:
    • All healthcare professionals must complete regular training on patient care techniques, safety protocols, and regulatory compliance.
  • Reporting Misconduct:
    • Any suspected misconduct, unsafe practices, or ethical violations should be reported immediately to the appropriate department or authority.

6. Emergency Procedures

  • Fire Safety:
    • Know the locations of fire exits and extinguishers.
    • Follow the hospital’s evacuation protocol in case of a fire or emergency.
  • Disaster Management:
    • Familiarize yourself with the disaster response plan for mass casualty incidents (e.g., natural disasters, large accidents).

7. Medication Administration

  • Prescription Verification:
    • Always verify the prescription, dosage, and patient details before administering any medication.
    • Report any discrepancies immediately.
  • Storage of Medications:
    • Medications should be stored according to the manufacturer’s recommendations and within designated areas.