Manha Medical Center is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with applicable laws, including the UAE Federal Law No. 45 of 2021 on the Protection of Personal Data.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, date of birth, gender, contact details, and emergency contact information.
Health Information: Medical history, current health conditions, treatments, prescriptions, and test results.
Financial Information: Insurance details, billing information, and payment history.
Demographic Information: Age, ethnicity, and other relevant data.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide medical services and treatment.
To communicate with you regarding appointments, test results, and follow-up care.
To process billing and insurance claims.
To comply with legal and regulatory requirements.
To improve our services and enhance patient experience.
3. Disclosure of Your Information
Healthcare Providers: Other medical professionals involved in your care.
Insurance Companies: To process claims and verify coverage.
Regulatory Authorities: As required by law for compliance and reporting purposes.
Third-Party Service Providers: Who assist us in operating our services (e.g., billing, IT support) under strict confidentiality agreements.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our staff is trained on data protection practices, and we regularly review our security measures.
5. Your Rights You have the right to:
Access your personal information and request corrections.
Withdraw consent for the use of your personal information where applicable.
Request deletion of your personal information, subject to legal and regulatory obligations.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Manha Medical Center
Commerical Muwailah, Building #6, Ground Floor, near Med7 Pharmacy, Opposite Nesto Hypermarket, Sharjah
+971 6 5791444
info@manhamc.ae